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HaulHub Academy

Fleets / Drivers / Brokers

Fleets / Drivers / Brokers

Get answers for your questions about how HaulHub works for fleet owners, drivers, and brokers

How do I check my location settings?

How do I approve/dispute a timesheet? (Fleet/Broker Owner)

Owners

When will I get paid?

How do I set up my fleet account?

How do I cancel a shift? What is the cancellation policy? (Fleet Owner - Owner/Operator)

How to archive and edit drivers?

How do I sign certified payroll?

How do I reset my driver's password?

Trying to add a driver, but the phone number is already in use?

How do I add a truck to my fleet? (Fleet Owner - Owner/Operator)

How do I add a driver to my fleet? (Fleet Owner)

How do I accept jobs? (Fleet Owner - Owner/Operator)

How do I edit the driver or truck for an upcoming shift? (Fleet Owner)

How do I check my earnings? (Fleet Owner - Owner/Operator)

How much data does the Carrier app use? (Fleet Owner - Owner/Operator)

My shift said it expired, what does that mean? (Fleet Owner - Owner/Operator)

How do I upload a signed slip?

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Drivers

How do I start and end my shift?

How do I enter my load tickets?

What happens if I forget to end my shift?

What happens if my phone dies during a shift?

Brokers

Broker Overview

How do I add a truck? (Broker)

How do I add a driver? (Broker)

How to archive and edit drivers? - Broker

How do I check my earnings? (Broker)

How do I add a subcontractor fleet as a broker?

How do I schedule trucks as a broker?

How do I ensure that my internal trucks have confirmed their shift? (Broker)

How do I create a job for a customer that doesn't use HaulHub?

How do I create a customer profile for a customer that does not use HaulHub?

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