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      How do I check my location settings?

      Allowing permission settings is required to provide accurate timesheets and logs.

       

       

      Logging In For The First Time:

      After downloading the app and logging in for the first time, you will see the Location Permission Prompt.

      Location Settings

      • Make sure to Always Allow Location Settings.
      • If you Deny, the app will not work properly.


      Checking Location Settings (Android):

      • Look for the HaulHub app. Press and Hold down for 3 seconds. 
        • A mini-menu will pop up
      • Select App Info from the mini-menu.
      • Look for Permissions and tap it.
      • Tap on Location.
      • Make sure it’s set to Allow all the time.


      Checking Location Settings (Apple):

      • Tap on your Settings app. 
      • Scroll down and look for the HaulHub Carrier app.
      • Make sure Background App Refresh is green.
      • Select Location.
      • Make sure it’s set to Always.
      If GPS is an issue please try the following steps in addition to the steps above:
      Depending on the Samsung model, go to the smartphone's settings and follow these steps:
      1. Tap on "Applications" or "Apps"
      2. Select three-dot menu (top right corner)
      3. Select "Special Access"
      4. Select "Optimize Battery usage"
      OR
      1. Select "Device maintenance"
      2. Select "Battery"
      3. Select "Battery Usage"
      4. Select three-dot menu (top right corner)
      5. Select "Optimize Battery usage"


      That’s it! If you have any more questions feel free to reach out to our support team.

      Email: support@haulhub.com