Haulhub Academy

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Haulhub Academy

Transport - Fleets

Transport - Fleets

Get answers to your questions about how HaulHub works for heavy construction trucking fleet owners.

Getting Started

What's the difference between the HaulHub Carrier and HaulHub Field apps?

How do I reset my Password?

How to Create a Password and Download App

How can I get in touch with a support representative?

How do I update my App?

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Fleet Owners

My shift said it expired, what does that mean? (Fleet Owner - Owner/Operator)

How do I set up my fleet account?

How to archive and edit drivers?

How do I approve/dispute a timesheet? (Fleet/Broker Owner)

How do I reset my driver's password?

How do I sign certified payroll?

How do I cancel a shift? What is the cancellation policy? (Fleet Owner - Owner/Operator)

How do I add a driver to my fleet? (Fleet Owner)

How do I add a truck to my fleet? (Fleet Owner - Owner/Operator)

How do I edit the driver or truck for an upcoming shift? (Fleet Owner)

How do I accept jobs? (Fleet Owner - Owner/Operator)

How do I check my earnings? (Fleet Owner - Owner/Operator)

How much data does the Carrier app use? (Fleet Owner - Owner/Operator)

How do I upload a signed slip?

Trying to add a driver, but the phone number is already in use?

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Brokers

How do I create a job for a customer that doesn't use HaulHub?

How do I add a driver? (Broker)

How do I check my earnings? (Broker)

How to archive and edit drivers? - Broker

How do I schedule trucks as a broker?

How do I add a truck? (Broker)

Broker Overview

How do I add a subcontractor fleet as a broker?

How do I ensure that my internal trucks have confirmed their shift? (Broker)

How do I create a customer profile for a customer that does not use HaulHub?

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Drivers

How do I reset my i-phone settings?

What happens if I forget to end my shift?

How do I start and end my shift?

How do I enter my load tickets?

How do I check my location settings?

What happens if my phone dies during a shift?

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